Guides
How is a room lounge run?
In a room lounge, guests take a room for a set time. When the booking, session start, extra time, and orders are recorded separately, reconciling the bills at the end of the day gets hard. Heselo keeps that flow in one panel.
What does Heselo do for a room lounge?
In Heselo, rooms are set up as separate resources. Bookings, live sessions, sales, and cash continue in one panel. The workflow can be set up much like karaoke rooms.
Why is the room the basic unit?
In a room-based venue, the main resource is the room itself. The schedule should show clearly when a room is free, which guest it is held for, and whether a session is active right now.
How is the daily workflow set up?
The booking is assigned to a room. When guests arrive, the session starts. Extra time and products are added to that session. Once payment is closed, it shows up in the cash shift.
Can a lounge, karaoke, and billiards share one venue?
Mixed venues can manage rooms, tables, and other resources in one system. The main benefit is that all bookings and sales are visible in a single workflow.