Guides
How to open a PlayStation club: step by step
A PlayStation club can start with modest capital, but it rewards discipline. Buying consoles is the easy part; the hard part is filling quiet hours, never losing a booking and closing the night-shift cash drawer correctly. This guide walks through the key steps before opening and during your first month.
What does Heselo give a PS club?
Heselo ties station bookings to live sessions, extensions and snack sales on the same bill, and payment to the cash shift. Starting this way means you do not migrate from paper and timers later.
- Station schedule and bookings
- Live session, extensions, add-on sales
- Cash shift and end-of-day report
- Small plan from 15 USD/month
Who is this guide for?
People planning their first PS club, owners starting with 2–3 consoles who want to grow, and cafés or anticafes adding a gaming zone.
If your club is already running, the daily operations and first-30-days sections are still worth a read.
Location and floor plan
Most customers are students and young people, so being close to universities, schools, residential blocks and metro stations usually matters more than a street-front window. Before signing the lease, confirm noise rules, permitted opening hours and available electrical capacity.
Plan the room station by station: a sofa, a screen and walking space for each PS. One or two private VIP rooms can be sold at a higher hourly rate than the main hall.
- Roughly 6–9 m² per station (sofa, screen, walkway)
- Separate electrical circuits and plenty of sockets
- Sound insulation, especially with flats above or next door
- Ventilation and air conditioning: consoles and people heat a room fast
- A front desk that can see the hall and sits near the entrance
Equipment checklist
You do not need the most expensive model of everything on day one, but do not cut corners on what customers hold and look at: controllers, screens and seating. A faulty controller is the fastest way to lose a regular.
- PS5 consoles: 4–6 stations is a realistic starting point
- A 55–65 inch TV or monitor per station
- At least 2 controllers per console, plus 2–3 spares
- Popular titles: football, fighting, racing. Track what actually gets played in month one
- Stable internet and a router, wired where possible
- A controller charging dock and spare cables
- A laptop or tablet for the front desk and a card payment terminal
- A fridge and shelving for snacks and drinks
Registration, tax and permits (general information)
This section is not legal advice: requirements change and depend on your type of activity. Confirm the details with an accountant or lawyer before opening.
Owners typically check the following:
- Legal form: sole proprietor or limited liability company
- Tax registration and a suitable tax regime
- Cash register requirements for cash and card sales
- A formal lease agreement
- Fire safety and an evacuation route
- Terms for commercial use of games and subscriptions
Daily operations: booking → session → cash
A PS club day runs in three steps. A customer calls or messages, and a station is booked. When they arrive, the booking becomes a live session: time is tracked, and extensions and snacks go on the same bill. When the session ends, payment is taken and recorded in the current cash shift.
When these steps live in different places (a notebook, a phone, a timer, a spreadsheet), mistakes are inevitable: two groups get booked on the same console, an extension is forgotten, the night cash count does not match.
- Booking: station, time slot, customer name and phone
- Session: start time, rate, extensions, add-on sales
- Cash: cash and card, discounts, shift opening and closing
When do you need software?
With two consoles and the owner behind the desk, a notebook works. The need for software usually appears with more than four stations, shift staff, evening peaks and the recurring question of why the cash drawer is short.
Starting with a system from day one is easier than migrating later: no spreadsheets to transfer and no staff to retrain. Heselo’s Small plan for gaming / PS clubs starts from 15 USD per month.
Checklist for your first 30 days
The first month is for testing prices, opening hours and staffing. Review results every week and change one thing at a time, not everything at once.
- Publish your rates and hours, and record every booking in the system
- Close every shift with a cash count
- Note which hours stay empty and consider a daytime package
- Track the most-played games and any faulty controllers
- Count snack and drink stock once a week
- Set up Instagram and Google Maps profiles with real photos and opening hours
- Day 30: compare occupancy per station and the average bill